Job Role: Office Administrator (PT)

Job Role: Office Administrator (PT)

Job vacancy: Office Administrator (18.5 hours) Location: Sheffield-based. Strictly no recruitment agencies. Direct application only.

The Role

As an Office Administrator, you will be the primary contact for our customers, helping to deliver great customer service and maintaining a smooth workflow across our Run, Climb, and Setting departments. We pride ourselves on delivering excellent customer service and maintaining efficient, well-organised operations.

You’ll play a key role in:

• Delivering excellent customer service to our clients

• Managing the workflow of sales and purchase orders

• Maintaining well-organised operations within the office and warehouse

Key Responsibilities

Customer Support and Administration

• Act as the main point of contact for customers via phone and email

• Handle customer queries and resolve issues efficiently

• Maintain accurate customer records, including account set-up and updates

Workflow Management

• Create and manage sales orders and purchase orders across all departments

• Plan and prioritise your workload efficiently to meet deadlines

• Support the business workflow through good commercial awareness

Operational Support

• Ability to assist in the warehouse with large inbound orders

About You

We’re looking for someone who is highly organised, detail-oriented, and able to manage multiple priorities in a busy environment.

Essential

• Strong customer service skills with a solutions-based approach

• Confident communicator, both written and verbal

• Highly organised with great attention to detail

• Able to manage multiple priorities and work efficiently

• Good commercial awareness and understanding of the business workflow

Desirable

• Experience with stock management systems (e.g. Brightpearl)

What You’ll Get

• £14.00 per hour

• 25 days annual leave plus bank holidays (pro rata)

• Holiday carryover

• Cycle to work scheme

• Staff discount on our brands

• Friendly and supportive team environment

Apply

To apply, please submit a covering letter and CV to: wearehiring@betaoutdoorsports.com